To Click Or To Chat…That Is Still The Question
After processing over 2.4 billion messages, we wanted to take a look at how some of the metrics have changed over time. One question that still comes up is around…
Don’t Call It A Comeback… I’ve Been Chatting For Months
We often hear people asking about retention — what’s a good retention metric for bots? We’ve processed nearly 2 billion messages in the past 11 months. It took 10 months to process…