Voice assistants are a hot technology. Alexa and Google Assistant continue to expand reach through integrations into appliances, cars, and more. Enterprises, brands, and startups continue to launch voice assistant…
For the average small-business owner, there are not enough hours in the day. The to-do lists can be endless, full of tasks that require a great deal of time and…
Conversational interfaces are especially well-suited for gathering feedback. In any other interface, the user satisfaction question disrupts the experience by taking the user into another window or opening a new…
This is part 2 of an ongoing series. Find part 1 here. Evaluating what support questions can be automated with a chatbot starts you off on the right foot to…
Dashbot believes that data is one of the most valuable assets when it comes to your chatbot or voice app. As the leading conversational analytics platform, we aim to provide…
High-volume recruitment can be hard to get right and providing a personalized experience for every applicant is a lofty goal. Enter Talkpush, a recruitment platform that leverages conversation and social…
Bot Week continued with The Chatbot Conference on September 25th & 26th at San Francisco’s Fort Mason. Over 30 speakers from all over the world gathered to give talks on…
Bot Week in San Francisco started out well with the RASA Developer Summit on September 24th, 2019. 25 speakers from all over the world came out to give talks on…
At Dashbot, we continue to see the interest in customer service chatbots grow, with more and more enterprises adopting automated solutions - for external and internal use cases. We hosted…
Natural Language Processing (“NLP”) is an integral component in creating a customer service chatbot that is effective at both understanding and satisfying users. A chatbot’s performance depends on its ability…