BBC Kids: After Takeoff at SuperBot 2019
When the BBC ventured into voice, they decided to tackle the toughest demographic first: children. Lisa Vigar and Paul Jackson are two of the minds tasked with creating the BBC…
SuperBot 2019 Panels
This SuperBot, we had the opportunity to gather some of the leading innovators in the conversational AI space to pick their brains. We ran the gamut from customer service to…
Why you should attend SuperBot 2019
The Premier Chatbot and Voice Assistant Conference Dashbot’s annual conference, SuperBot 2019, is just around the corner on April 2nd in San Francisco. If you are interested in, or working…
Common Messages in Voice Apps
When building voice skills for Alexa and Google Home, it’s important to view the messages users are saying to your skill to better understand how they interact and to improve…
Leading Conversational Analytics Platform Dashbot Raises $3 Million Round
San Francisco, CA, January 3, 2019, 8:00 am EST,—Dashbot, the leading conversational analytics platform, today announced it has raised an additional $3 million Seed Extension lead by Bessemer Venture Partners.…
Examining consumer purchasing behavior through Alexa and Google Home
We recently conducted a survey of Alexa and Google Home users. One of the interesting topics was around commerce. Are consumers making purchases through their devices? If so, who is,…
Escalation Report: Analyze & Reduce Customer Service Issues
Under the Behavior tab in the left-hand navigation panel, there is a new report called Escalation. This report enables you to analyze and reduce escalation conflicts within your chatbot experience. You'll…
The Biggest Trends and Predictions in Conversational Interfaces
At Dashbot, having processed nearly 60 billion messages, we have seen a wide variety of usecases for conversational interfaces - everything from customer service, retail, banking, travel, games, news, religion,…
How consumers really use Alexa and Google Home voice assistants
At Dashbot, we are strong believers in conversational interfaces - especially voice. Conversation is the natural way humans communicate - and it’s the future of human computer interaction. As we…
6 Things Enterprises Need to Know About Conversational AI Design
Last week, Dashbot hosted a panel event on conversational design in San Francisco at SamsungNEXT with experts from major platforms and brands. Here are major highlights and takeaways from the…