The Impact of Alexa and Google Home on Consumer Behavior
At Dashbot we are big believers in voice interfaces. If you recall all the videos of two-year olds swiping iPhones and iPads, the same thing is happening with devices like…
Chatbot responses are key to engagement
About a year ago, at Dashbot, we published our first data insights report after having processed 50 million messages. A year later, we’ve processed over 10.5 billion messages and have…
The Language of Chatbots
At Dashbot, we recently surpassed 7 billion messages processed. As we mentioned before, it’s important to look at the messages users are sending to your bots. The beauty of conversational…
Let’s Chat.
Having processed nearly 3 billion messages, we’ve taken an updated look at the most popular, and sometimes not so popular, messages users send to Facebook bots. “Hi” and “Hello” are…
To Click Or To Chat…That Is Still The Question
After processing over 2.4 billion messages, we wanted to take a look at how some of the metrics have changed over time. One question that still comes up is around…
Don’t Call It A Comeback… I’ve Been Chatting For Months
We often hear people asking about retention — what’s a good retention metric for bots? We’ve processed nearly 2 billion messages in the past 11 months. It took 10 months to process…
Men Chat from Mars, Women Chat from Venus
In honor of Valentine’s Day, we took a look at the difference in usage between men and women on Facebook Messenger bots over the past two months. Who Uses Bots…
Snap my picture, chat my picture…
At Dashbot, we’ve processed ~500 million messages through our platform. One of the interesting aspects of conversational interfaces is the unstructured data users send into bots — everything from text to images,…
Dashbot Insights
Dashbot recently surpassed 140 million messages processed. We took a look back at a previous report on common messages sent in to bots to see how messaging has changed over…
Dashbot: To Click or to Chat… That is the Question…
Dashbot recently surpassed 70 Million messages processed. One of the questions that comes up often is around buttons — what’s better — free form input or button driven interfaces? We took a look at…