Examining Chatbot Messaging Over the Year
Top messages Having processed more than 20 billion chat messages over the past year, we decided to take a look at the top messages users send to Facebook chatbots. “Hi”…
Alexa Store Rankings for December
We recently analyzed the Alexa Skill ratings for December. Most Rated Skills The top Skills for December based on the total number of ratings didn’t change too much from November,…
Alexa Store Rankings
How Does Your Skill Compare? We analyzed Alexa Skill ratings over the month of November. Of the nearly 24,000 Skills at the end of November, approximately 62% had no ratings at…
The Impact of Alexa and Google Home on Consumer Behavior
At Dashbot we are big believers in voice interfaces. If you recall all the videos of two-year olds swiping iPhones and iPads, the same thing is happening with devices like…
Chatbot responses are key to engagement
About a year ago, at Dashbot, we published our first data insights report after having processed 50 million messages. A year later, we’ve processed over 10.5 billion messages and have…
The Language of Chatbots
At Dashbot, we recently surpassed 7 billion messages processed. As we mentioned before, it’s important to look at the messages users are sending to your bots. The beauty of conversational…
Let’s Chat.
Having processed nearly 3 billion messages, we’ve taken an updated look at the most popular, and sometimes not so popular, messages users send to Facebook bots. “Hi” and “Hello” are…
To Click Or To Chat…That Is Still The Question
After processing over 2.4 billion messages, we wanted to take a look at how some of the metrics have changed over time. One question that still comes up is around…
Don’t Call It A Comeback… I’ve Been Chatting For Months
We often hear people asking about retention — what’s a good retention metric for bots? We’ve processed nearly 2 billion messages in the past 11 months. It took 10 months to process…
Men Chat from Mars, Women Chat from Venus
In honor of Valentine’s Day, we took a look at the difference in usage between men and women on Facebook Messenger bots over the past two months. Who Uses Bots…