Commerce Chat Bots
Dashbot enables deep insights into Commerce chatbots to increase conversions, reduce abandonment, and segment users for retargeting
- Increase conversions and monetization
- Reduce drop-off and abandonment
- Identify unhandled and mis-handled user Intents
- Segment and retarget users through broadcast messages
Increase Conversions and Monetization
Understand how users interact
Identify drop-off and abandonment
Improve conversion paths
Identify Unhandled and Mishandled Messages
Save time manually poring through messages and transcripts.
With phrase clustering, you can quickly see where your NLP is breaking down through unhandled and mishandled messages.
Identify new user Intents to support and additional training phrases by viewing mishandled and unhandled messages.
Segment you Audience
Identify top user segments and behaviors
Acquire similar users through look-a-like audiences
Re-engage user segments
Retarget Through Broadcast Messaging
Re-engage users through audience segmentation and targeted broadcast messaging.