When developing a conversational experience, the journey doesn’t end with deployment. The next challenge developers face is user acquisition and discovery. After all, there’s no physical interface to browse on…
A traditional customer support strategy requires a lot of resources in terms of manpower. Agents are needed in order to respond to each displeased customer looking to your company for…
Voice is the most natural interface we have available to us. It creates a frictionless environment for people to casually ask for the weather, play a game, or turn the…
Dashbot is constantly looking for ways to improve our analytics and the insights that can be gained from conversations. We recently launched a few new products that will allow our…
We at Dashbot see SuperBot as a chance to bring a lot of the brilliant people working in the conversational space together so they can learn from each other. When…
Dashbot CEO Arte Merritt delivered the keynote address at SuperBot 2019.He shares some of the more interesting insights Dashbot gathered by processing over 66 billion (and counting!) messages.https://www.youtube.com/watch?v=7w69T3Ivz_ADo you know…
When the BBC ventured into voice, they decided to tackle the toughest demographic first: children. Lisa Vigar and Paul Jackson are two of the minds tasked with creating the BBC…
This SuperBot, we had the opportunity to gather some of the leading innovators in the conversational AI space to pick their brains. We ran the gamut from customer service to…
The Premier Chatbot and Voice Assistant Conference Dashbot’s annual conference, SuperBot 2019, is just around the corner on April 2nd in San Francisco. If you are interested in, or working…
What does a generation of Alexa-raised kids look like? Conversational experiences have altered, and sometimes enhanced, the way consumers conduct transactions and interact with brands. Over the past 2 years,…