Features and Reports Tour

Select any of the options below, or from the menu, to learn more about Dashbot’s features and reports including:

  • Phrase Clusters
  • Message, utterance, and interaction funnels
  • NLP / Intents & Entities
  • Intent funnels
  • Intent mappings
  • Unhandled Intents
  • Transcripts – real time and archived
  • Sentiment analysis
  • Message and utterance word cloud clustering
  • Daily, weekly, and monthly cohort retention
  • Sessions per user
  • Time per session
  • Messages/interactions per session
  • Active, engaged, and returning users
  • Lifetime users
  • Sessions
  • Top messages, utterances, interactions, and Intents
  • Top exit messages
  • Message, utterance, interaction, and Intent funnels
  • Goal Funnels
  • Escalations / Containment
  • Goal Conversions
  • Conversation Paths
  • Behavioral Flows
  • Top users
  • Locations / locales
  • Genders
  • Languages
  • Timezones
  • Device Capabilities
  • Slack teams
  • Cross channel metrics
  • Benchmarking based on users and messages/interactions
  • Alexa store rankings comparisons
  • Alerts
  • Live person takeover
  • Audience Segmentation
  • Broadcast messaging
  • Multi-user / Multi-client
  • Cross Client Comparison
Close Menu