Pricing Plans

Free Account

  • For most startups and developers building chatbots and voice skills.

Innovation Plan

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  • For Innovation Teams experimenting with chatbots and voice skills who want to track KPIs and require enterprise SLAs

Agency Plan

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  • For agencies building for multiple clients who need multi-user access, cross client comparisons, and co-branding


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  • For enterprises building customer service or commerce chatbots who need additional customizations, SLAs, exporting capabilities, and multi-user accounts

Plan Comparisons

Free Plan Innovation Agency Enterprise
Conversational Analytics
Transcripts (Live & Archive)
Transcript Search $
add on
Top Messages and Utterances
Unhandled and exit messages
Top NLP Intents & entities
Sentiment Analysis
Word clouds
Phrase clustering / NLP Optimization
Engagement & Retention
Cohort retention (daily, weekly, monthly)
Engagement (sessions/user, time/session, messages/session)
Users & Sessions (active, engaged, returning)
Lifetime users
Top user profiles
Location, language, timezone, gender
User Behavior
Message, Intent, utterance funnels
Exit messages
Behavior flows
Conversation paths
Goal Funnels
Containment / Escalation
Conversion / Abandonment
Comparison Metrics
Cross channel metrics
Alexa rankings comparison
Industry Benchmarking (users, messages, retention)
Tools to Take Action
Alerts 100/day 100/day 100/day / client
Live Person Takeover 100/day 100/day 100/day / client
Broadcast messaging
Audience Segmentation Builder
Multi-user accounts
Co-branding (logo, vanity url)
CSV Export
Export API
Custom Reports & Meta data
SLA / Support Self-serve
& email
Premium Premium Enterprise
User Accounts 1 3+ 5+ 10+
Message Volume 1M 1M+ 2M+ 2M+
Data Accessibility 2 months 3 months 3 months Unlimited
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Additional Info

Please contact us for information around additional user accounts or message volumes, access to historical data, or other customizations.

Looking to Build a Chatbot?

Are you looking to build a chatbot and have historical user transcripts from live agent chats or IVR?

Dashbot can help kick start development by identifying common themes and Intents through our Phrase Clustering, which can be used to train your NLP engine. Learn more here.

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