Pricing Plans

Free Account

free
  • For individual developers experimenting with chatbots and voice skills.

Growth

build plan

Enterprise

contact us
  • For enterprises building customer service or commerce chatbots who need additional customizations, SLAs, exporting capabilities, and multi-user accounts

Plan Comparisons

Free Plan Growth Enterprise
Conversational Analytics
Top Messages and Utterances
Exit messages
Live Transcripts
Archived Transcripts limited
Transcript Search $
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Sentiment Analysis
Word Clouds
NLP Optimization
Top NLP Intents
Top Intent Entities $
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Unhandled Messages / Fallbacks $
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Phrase Clustering / NLP Optimization $
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NLP Model Assessments $
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Engagement & Retention
Cohort retention (daily, weekly, monthly)
Engagement (sessions/user, time/session, messages/session)
Users & Sessions (active, engaged, returning)
Lifetime users
Demographics
Top user profiles
Location, language, timezone, gender
User Behavior
Message, Intent, utterance funnels
Behavior flows
Conversation Paths
Funnels $
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Goal Tracking $
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Containment / Escalation $
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User Satisfaction (CSAT/NPS) $
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Custom Events $
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Comparison Metrics
Cross channel metrics $
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Industry Benchmarking (users, messages, retention) $
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Tools to Take Action
Alerts $
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Live Person Takeover $
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Broadcast messaging $
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Audience Segmentation Builder $
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Other
Multi-user accounts
CSV Export $
add on
Export API
Custom Reports & Meta data
SLA / Support Self-serve
& email
Self-serve
& email
Enterprise
Limits
User Accounts 1 1+ 10+
Chatbots / Skills 3 3+ 10+
Message Volume 1M 1M+ 2M+
Data Accessibility 1 month 3 months Unlimited
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Additional Info

Please contact us for information around additional user accounts or message volumes, access to historical data, or other customizations.

Are you an Agency or Chatbot Platform?

Dashbot has additional partnership options for agencies and chatbot platforms, including co-branding and multi-client access. 

Please contact us to learn more about our agency offerings.

Looking to Build a Chatbot?

Are you looking to build a chatbot and have historical user transcripts from live agent chats or IVR?

Dashbot can help kick start development by identifying common themes and Intents through our Phrase Clustering, which can be used to train your NLP engine. Learn more here.

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