Assemble
Identify behavior trends, patterns and insights from your own conversational data to build the highest performing bots.
Learn MoreTurn your unstructured chatbot data into immediate action. Identify unhandled and mishandled intents. Improve escalation and failure rates by more than 30%.
Read the AnnouncementIdentify behavior trends, patterns and insights from your own conversational data to build the highest performing bots.
Learn MoreMeasure the health of your chatbots related to fallback, purchase/conversion, escalations/failures, engagement, retention, or CSAT/NPS.
Learn MoreImprove underperforming KPIs (abandonment/conversions, escalation/containment rates, sentiment, user satisfaction).
Learn MoreOur AI-driven data cloud digests and translates all your transcripts across all conversational sources and channels. You then have a centralized view of all these conversational paths to optimize your chatbot’s performance and increase ROI.
We are the only company to surface patterns with mishandled and unhandled intents to improve NLP engines, leveraging our proprietary Conversational Data Cloud™.
Read the AnnouncementSign up today for a free assessment of your chatbot and learn how to improve its escalation and failure rates by more than 30%. See the 3-month cost savings from a detailed analysis of your data - number of users, failure rate, number of escalations and applying recommended optimization tactics.
See Sample Report