Unlock your conversational data

Conversations are the lifeblood of your business. Get customer insights and signals with
a window into your dark data.

Get Started

Understand customer conversations

A window into all your dark data for
Insights that drive better experiences
Built for service, marketing, and product leaders

DASHBOARD

One dashboard for all your conversations

Connect all your conversations across any channel: chat, voice, social, customer support, and more.

TOPICS

Instant access into top customer frustration topics

Effortlessly reveal customer conversation topics to better understand trending negative and positive experiences.

FLOWS

Visualize the journey your customer took

Access your customer journey flows mapped by intent and drill into contextual insights from each conversation with connected transcripts.

Dashbot in numbers

100Bn+

messages
processed

Save time on data processing to focus on discovering signals for business impact.

25k+

bots & skills
integrated

Customize your Dashbot experience with your tech, workflow, and channels- as they evolve.

4X

faster time to market

From launching your new bot with customized training data to optimizing your NLP, we’ll guide you to going live in as early as 3 weeks.

How it works

Journey to growth in the new world of Conversational data

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Leverage a Data-first strategy

Visualize and explore the depths of your data to discover signals

Learn more

Accelerate your innovation via ML^2 approach

Optimize your NLP data model with Dashbot’s advanced ML to increase NLP precision & productivity

Learn more

Drive connected experiences

Enrich CX and EX for business growth and limitless possibilities in conversational AI

Learn more

Why Dashbot?

Journey to growth in the new world of Conversational data

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare.

Leverage a Data-first strategy

Visualize and explore the depths of your data to discover signals

Accelerate your innovation via ML^2 approach

Optimize your NLP data model with Dashbot’s advanced ML to increase NLP precision & productivity

Drive connected experiences

Enrich CX and EX for business growth and limitless possibilities in conversational AI

CONVERSATIONAL DATA CLOUD

Own.
Your.
‍Data.

Conversational data is unique to you, always increasing, extremely complex and constantly evolving. Explore and discover the deeper meaning of your data signals. See how you can innovate at speed with customer and employee preferences, product feedback, buyer journeys, and service journeys — straight from the source: the conversation experience.

Learn More

Build a foundation to connect, transform, and activate your data.

Leverage A Data-First Strategy

Once you connect your conversational data to Dashbot’s platform, Blueprint organizes your data from different sources, transforming the complex data sets into an automatically structured view of your conversational data.

Hyperfocus on your NLP model and Next Best Actions.

Accelerate Your Innovation Via ML² Approach

If you’ve launched a bot program or other conversational AI initiatives, you may know the hidden gem is in your NLP model. Automate your NLP with advanced ML from Dashbot’s Optimize to increase NLP precision and productivity to hit the mark on your customer’s intent.

Enrich CX + EX for limitless possibilities in conversational AI.

Drive Connected Experiences

How many data sources, processes, and tools are you managing across your business, technical, and innovation teams for insights to build digital experiences? Simplify to one solution for a single view into all your conversation experience initiatives on Dashbot’s AI platform for truly, human-focused experiences.

1. CONNECT

A Home for all your conversational data.

Visualize everything from your bot traffic data and NLP data model to social media comments, product reviews, and service contact center transcripts. All your data in 1 place.

Install from CDN

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Get started

Error monitoring

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Documentation

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.createItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   fields: {
      'name': 'Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': '580e63fe8c9a982ac9b8b749',
   },
});

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const webflow = new Webflow({ token: api_token });

// Promise <Webhook>
const webhook = webflow.createWebhook({
   siteId: '562ac0395358780a1f5e6fbd',
   triggerType: 'form_submission',
   url: 'https://api.mydomain.com/webhook',
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.patchItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Patched Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#4353FF',
   }
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.updateItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Updated Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': 'http://somesite.com/image20.jpg',
   }
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.createItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   fields: {
      'name': 'Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': '580e63fe8c9a982ac9b8b749',
   },
});

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const webflow = new Webflow({ token: api_token });

// Promise <Webhook>
const webhook = webflow.createWebhook({
   siteId: '562ac0395358780a1f5e6fbd',
   triggerType: 'form_submission',
   url: 'https://api.mydomain.com/webhook',
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.patchItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Patched Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#4353FF',
   }
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.updateItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Updated Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': 'http://somesite.com/image20.jpg',
   }
});

2. TRANSFORM

Automatically structured view of your data.

Automate your data organization to transform your data sets from unstructured data to structured data with Dashbot’s ML.

Explore Web SDKs

3. ACTIVATE

Discover deeply rooted data signals

Explore the depths of your highly personalized and contextualized data to discover business use cases with your data experts and export training data for your bots.

Install from CDN

Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet.

Get started

Error monitoring

Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet.

Documentation

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.createItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   fields: {
      'name': 'Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': '580e63fe8c9a982ac9b8b749',
   },
});

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const webflow = new Webflow({ token: api_token });

// Promise <Webhook>
const webhook = webflow.createWebhook({
   siteId: '562ac0395358780a1f5e6fbd',
   triggerType: 'form_submission',
   url: 'https://api.mydomain.com/webhook',
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.patchItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Patched Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#4353FF',
   }
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.updateItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Updated Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': 'http://somesite.com/image20.jpg',
   }
});

INTEGRATIONS

All the ways to get data into Dashbot

Every conversational channel. Any NLP engine provider. All bot platforms. YOUR conversational data on one platform, in just 2-3 lines of code. Dashbot supports any conversational channel, including live-agent conversations and raw conversational data. Our API is asynchronous and non-blocking.

View All Integrations