Unlock your conversational data

Extract actionable insights from any customer interaction at scale, and transform your multi-channel conversational data into a strategic asset

Book a demo

TRUSTED BY INNOVATORS AT

Insights to Action, at scale (GET RID OF THIS SECTION?)

A window into all your dark data.
Insights that drive better experiences.
Built for service, marketing, and product leaders

HOW IT WORKS

Leverage your data for all use cases

Leverage your existing dark data in your organization to empower your CX organization and drive better customer experiences for any and all use cases.

A CENTRAL DATA HUB

Integrate + unify all of your data siloes

Transform unstructured conversational data from all of your siloed data sources into one platform, and make it actionable across your entire organization

NO-CODE AUTOMATION TOOLS

Leverage AI to automate the manual

Dashbot automates the manual combing through data + extracting insights, so you can focus on taking data-driven actions to impact your organization

DATA-STITCHING

Visualize the full customer journey

Integrate your CX channels and see the full multi-channel customer journey for the first time, in order to begin optimizing the user experience

Why Dashbot?

Used by all teams, across all industries

No matter your use case, your team, or your industry, Dashbot can help you accelerate your initiatives and drive operational efficiencies through data.

CX teams

Extract actionable insights at scale from your contact center transcripts, customer survey data, SMS data, and more

Conversational AI teams

Leverage your conversational data to deploy CAI initiatives faster, optimize your NLP models, track KPIs, and more

Digital teams

Enrich your customer data by blending together your different channels to see the full customer journey, channel inefficiences, and more

Dashbot in numbers

100Bn+

messages
processed

We've helped process more unstructured data for our customers than any other company on the market

25k+

data sources
integrated

We are a trusted partner in extracting insights from thousands of data sources for our customers.

4X

faster time to market

We help customers accelerate launching their Conversational AI initiatives at a fraction of the time + cost

Dashbot in numbers

100Bn+

messages
processed

We've helped process more unstructured data for our customers than any other company on the market

25k+

data sources integrated

We are a trusted partner in extracting insights from thousands of data sources for our customers.

4X

faster time to market

We help customers accelerate launching their Conversational AI initiatives at a fraction of the time + cost

How it works

Journey to growth in the new world of Conversational data

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat.

Leverage a Data-first strategy

Visualize and explore the depths of your data to discover signals

Learn more

Accelerate your innovation via ML^2 approach

Optimize your NLP data model with Dashbot’s advanced ML to increase NLP precision & productivity

Learn more

Drive connected experiences

Enrich CX and EX for business growth and limitless possibilities in conversational AI

Learn more

Why Dashbot?

Journey to growth in the new world of Conversational data

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare.

Leverage a Data-first strategy

Visualize and explore the depths of your data to discover signals

Accelerate your innovation via ML^2 approach

Optimize your NLP data model with Dashbot’s advanced ML to increase NLP precision & productivity

Drive connected experiences

Enrich CX and EX for business growth and limitless possibilities in conversational AI

CONVERSATIONAL DATA CLOUD

Own.
Your.
‍Data.

Conversational data is unique to you, always increasing, extremely complex and constantly evolving. Explore and discover the deeper meaning of your data signals. See how you can innovate at speed with customer and employee preferences, product feedback, buyer journeys, and service journeys — straight from the source: the conversation experience.

Learn More

Build a foundation to connect, transform, and activate your data.

Leverage A Data-First Strategy

Once you connect your conversational data to Dashbot’s platform, Blueprint organizes your data from different sources, transforming the complex data sets into an automatically structured view of your conversational data.

Hyperfocus on your NLP model and Next Best Actions.

Accelerate Your Innovation Via ML² Approach

If you’ve launched a bot program or other conversational AI initiatives, you may know the hidden gem is in your NLP model. Automate your NLP with advanced ML from Dashbot’s Optimize to increase NLP precision and productivity to hit the mark on your customer’s intent.

Enrich CX + EX for limitless possibilities in conversational AI.

Drive Connected Experiences

How many data sources, processes, and tools are you managing across your business, technical, and innovation teams for insights to build digital experiences? Simplify to one solution for a single view into all your conversation experience initiatives on Dashbot’s AI platform for truly, human-focused experiences.

Used by all teams, across all industries

Conversations are the backbone of customer interactions.
No matter your use case, your team, or your industry, Dashbot can help you accelerate your initiatives and drive operational efficiencies through data.

For CX teams

360 view of all your conversation data in a single view with customizable dashboards and out-of-the-box reports.

For Conv. AI teams

Easily configure your flows to explore patterns of your customers mapped out by intent to understand your conversation journey at a macro level.

For Digital teams

Low-code business-user-friendly experience expands growth potential from collaboration across all departments in marketing, sales, service, digital, and development.

1. CONNECT

A Home for all your conversational data.

Visualize everything from your bot traffic data and NLP data model to social media comments, product reviews, and service contact center transcripts. All your data in 1 place.

Install from CDN

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Get started

Error monitoring

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Documentation

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.createItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   fields: {
      'name': 'Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': '580e63fe8c9a982ac9b8b749',
   },
});

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const webflow = new Webflow({ token: api_token });

// Promise <Webhook>
const webhook = webflow.createWebhook({
   siteId: '562ac0395358780a1f5e6fbd',
   triggerType: 'form_submission',
   url: 'https://api.mydomain.com/webhook',
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.patchItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Patched Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#4353FF',
   }
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.updateItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Updated Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': 'http://somesite.com/image20.jpg',
   }
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.createItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   fields: {
      'name': 'Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': '580e63fe8c9a982ac9b8b749',
   },
});

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const webflow = new Webflow({ token: api_token });

// Promise <Webhook>
const webhook = webflow.createWebhook({
   siteId: '562ac0395358780a1f5e6fbd',
   triggerType: 'form_submission',
   url: 'https://api.mydomain.com/webhook',
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.patchItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Patched Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#4353FF',
   }
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.updateItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Updated Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': 'http://somesite.com/image20.jpg',
   }
});

2. TRANSFORM

Automatically structured view of your data.

Automate your data organization to transform your data sets from unstructured data to structured data with Dashbot’s ML.

Explore Web SDKs

3. ACTIVATE

Discover deeply rooted data signals

Explore the depths of your highly personalized and contextualized data to discover business use cases with your data experts and export training data for your bots.

Install from CDN

Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet.

Get started

Error monitoring

Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet.

Documentation

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.createItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   fields: {
      'name': 'Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': '580e63fe8c9a982ac9b8b749',
   },
});

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const webflow = new Webflow({ token: api_token });

// Promise <Webhook>
const webhook = webflow.createWebhook({
   siteId: '562ac0395358780a1f5e6fbd',
   triggerType: 'form_submission',
   url: 'https://api.mydomain.com/webhook',
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.patchItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Patched Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#4353FF',
   }
});

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.updateItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Updated Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': 'http://somesite.com/image20.jpg',
   }
});

INTEGRATIONS

All the ways to get data into Dashbot

Integrate any conversational data source in just 2-3 lines of code, or even upload a raw data file. Dashbot supports any conversational channel, including live-agent conversations and raw conversational data. Our API is asynchronous and non-blocking.

View All Integrations