Conversations are the lifeblood of your business. Get customer insights and signals with
a window into your dark data.
Connect all your conversations across any channel: chat, voice, social, customer support, and more.
Effortlessly reveal customer conversation topics to better understand trending negative and positive experiences.
Access your customer journey flows mapped by intent and drill into contextual insights from each conversation with connected transcripts.
Save time on data processing to focus on discovering signals for business impact.
Customize your Dashbot experience with your tech, workflow, and channels- as they evolve.
From launching your new bot with customized training data to optimizing your NLP, we’ll guide you to going live in as early as 3 weeks.
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Visualize and explore the depths of your data to discover signals
Optimize your NLP data model with Dashbot’s advanced ML to increase NLP precision & productivity
Enrich CX and EX for business growth and limitless possibilities in conversational AI
Visualize everything from your bot traffic data and NLP data model to social media comments, product reviews, and service contact center transcripts. All your data in 1 place.
Automate your data organization to transform your data sets from unstructured data to structured data with Dashbot’s ML.
Explore the depths of your highly personalized and contextualized data to discover business use cases with your data experts and export training data for your bots.
Every conversational channel. Any NLP engine provider. All bot platforms. YOUR conversational data on one platform, in just 2-3 lines of code. Dashbot supports any conversational channel, including live-agent conversations and raw conversational data. Our API is asynchronous and non-blocking.
Conversations are the lifeblood of your business. Get customer insights and signals with a window into your dark data.