ConversationalData Cloud™

Turn your unstructured chatbot data into immediate action. Identify unhandled and mishandled intents. Improve escalation and failure rates by more than 30%.

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The most trusted companiesin the world trust Dashbot.

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What is Conversational Data Cloud™?


Data Explorer

Understand the frequency and change over time of your chatbot’s performance. Measure the ROI of your chatbot related to fallbacks, conversions, escalations or CSAT.

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Conversational Search

Slice and dice conversational data by various filters. Answer specific questions on trends in your conversation data.

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Cause & Effect

Cause & Effect Analysis

See the causes for each step along the conversational path and the resulting effect: completion, failure or escalation.

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Why Dashbot?

Our AI-driven data cloud digests and translates all your transcripts across all conversational sources and channels. You then have a centralized view of all these conversational paths to optimize your chatbot’s performance and increase ROI.

We are the only company to surface patterns with mishandled and unhandled intents to improve NLP engines, leveraging our proprietary Conversational Data Cloud™.

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Chatbot Benchmark & ROI Analysis Report

Sign up today for a free assessment of your chatbot and learn how to improve its escalation and failure rates by more than 30%. See the 3-month cost savings from a detailed analysis of your data - number of users, failure rate, number of escalations and applying recommended optimization tactics.

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Dashbot ROI Report

Dashbot Integrations

Connect to all your conversational data sources in minutes.

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Intuit testimonial image

"Dashbot empowers content people to be able to tell stories with those numbers without having to pester a data scientist for them."

Nicholas Pelczar

Senior Content Designer

AccuWeather Testimonial

"We wouldn’t have been able to implement that feature this quickly without Dashbot."

Stephen Keefer

Senior Software Engineer

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See the real conversation.