Actionable
Voice & Chatbot Analytics
- Optimize Response Effectiveness
- Understand User Behaviors
- Increase User Satisfaction, Engagement, and Monetization
Traditional Metrics
Reports on traditional analytics metrics:
- Engagement and Retention
- Cohort Analysis
- Users and Sessions
Conversation Specific Analytics
Build insight via conversational data specific reports:
- NLP response effectiveness
- Top Messages and Intents
- Conversation paths
- Live Transcripts
Tools to Take Action
Take charge of your insights with actionable tools:
- Live person takeover
- Alerts & triggers
- Broadcasting messaging
- Phrase clustering
Comparison Metrics
Compare and measure across multiple channels:
- Cross channel comparisons
- Industry benchmarking
We provide insights for + bots with over messages processed so far.
Find out more here
"Dashbot has helped us gain a deeper insight into how our bot works. They have also helped us understand our engagement and try to work on getting our retention higher."
Trusted by both startups and large companies
"We wouldn’t have been able to implement that feature this quickly without Dashbot"
Helped identify a new intent for Data and Weather Narrator (DAWN) that was triggered over 3000 times in the first 3 weeks.
3000x
“The metrics that my team uses are very different than marketing...I needed something that was tailored for chatbots specifically.”
Doubled chatbot response accuracy from 30 to 60 percent
60%
"Dashbot empowers content people to be able to tell stories with those numbers without having to pester a data scientist for them.”
35.3% reduction in failure rate from 6.8% to 4.4% over 12 months
35.3%
“Dashbot gives us a lot of visibility into what’s happening in the skill and it’s our job to figure out why things are happening.”
Helped surface meaningful insights and determine the success metrics to communicate to their clients.
