For information about how we collect and use information about our customers' end users ("Customer Data"), please see the section below headed "Customer Data”.
For the purposes of EU data protection laws ("EU Data Protection Law"), Dashbot is a data controller (i.e., the company which is responsible for, and controls the processing of, your personal information).
The categories of information we collect include:
We, and our third-party partners, automatically collect certain types of usage information when you visit our Service, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, embedded scripts, location-identifying technologies, local storage, file information, and similar technology (collectively, “tracking technologies”).
For example, we may automatically collect information such as your location/GPS coordinates, and information about your device and its software, such as your MAC address, Internet Protocol (IP) address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp (a unique ID that allows us to uniquely identify your browser, mobile device, or your account), and other such information. We also collect information about the way you use our Service, for example, the site from which you came and the site to which you are going when you leave our website, the pages you visit, the links you click, how frequently you access the Service, whether you open emails or click the links contained in emails, whether you access the Service from multiple devices, and other actions you take on the Service.
When you access our Service from a mobile device, we may collect unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google AdID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device, or we may be able to approximate a device’s location by analyzing other information, like an IP address. We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout. We may also work with third-party partners to employ technologies, including the application of statistical modelling tools, which permit us to recognize and contact you across multiple devices. Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.
We use the information we collect for the purposes described below:
We use or may use the data collected through tracking technologies to:
We may share your personal information in the instances described below. For further information on your choices regarding your information, see the section headed "Accessing and Modifying Your Information" below.
We may share your personal information as described as follows:
If you have an account on our Service, you can access and modify the personal information you provide to us which is associated with your account, as follows:
Keeping your information safe: We care about the security of your information and employ reasonable physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Service. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. Although we have implemented these precautions, we cannot ensure or warrant the security of your personal information. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Privacy Shield. We comply with the EU-U.S. Data Privacy Framework Principles and the Swiss-U.S. Data Privacy Framework Principles as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information received from European Union countries and Switzerland.
As a last resort and in limited situations, Swiss and EU individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.
Your Rights. If you are located in the EU or Switzerland, you have the following rights in respect of your personal information that we hold:
You also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
As part of our participation in the Privacy Shield Program, we are subject to the investigatory and enforcement powers of the US Federal Trade Commission (“FTC”).
In compliance with the EU-U.S. DPF and the Swiss-U.S. DPF, Dashbot Inc. commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU individuals and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Dashbot, Inc. at firstname.lastname@example.org.
In compliance with the EU-U.S. DPF and the Swiss-U.S. DPF, Dashbot Inc. commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the Swiss-U.S. DPF to JAMS (Judicial Arbitration and Mediation Services, Inc.), an alternative dispute resolution provider based in the United States. If you do. not receive timely acknowledgment of your DPF Principles-related complaint form us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS (Judicial Arbitration and Mediation Services, Inc.) are provided at no cost to you.
Legal basis for processing. In the EU, the purposes for which we process your personal information are:
We may also process your personal information on the basis of your freely given, specific, informed and unambiguous consent. You should be aware that you are entitled under EU Data Protection Law to withdraw your consent where that has been given, at any time. If you do this and we have no alternative lawful reason to process your personal information, this may affect our ability to provide you with rights to use the Service.
When you provide personal information, the information may be sent to servers located in the US and other countries around the world.
Our service is not directed to children under 13 and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.