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Mar 14, 2023
 ∙ 
6 min
What is Textual Data and Why Does It Matter to Customer Support Teams?

Understanding & using customer support textual data is key to providing the best possible customer experience.

Mar 7, 2023
 ∙ 
5 min
Customer Service & Dark Data The Insurance Edition

Dashbot helped extract customer signals from a major insurance company’s conversational data.

Mar 1, 2023
 ∙ 
10 min
The Ultimate Guide To Unstructured Data Analytics

Curious about the fundamentals of unstructured data analytics? Read our guide.

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Insights
What is Textual Data and Why Does It Matter to Customer Support Teams?
Mar 14, 2023
 ∙ 
6 min
Spotlights
Customer Service & Dark Data The Insurance Edition
Mar 7, 2023
 ∙ 
5 min
Insights
The Ultimate Guide To Unstructured Data Analytics
Mar 1, 2023
 ∙ 
10 min
Insights
What is dark data? A window into your conversations.
Feb 17, 2023
 ∙ 
5 min
Insights
What is a Conversational User Interface (CUI)?
Feb 5, 2023
 ∙ 
5 mins
Insights
What is an AI Trainer?
Feb 5, 2023
 ∙ 
5 min
Insights
What is a Conversational Agent?
Dec 2, 2022
 ∙ 
5 min
Insights
What does a Conversation Designer do?
Nov 28, 2022
 ∙ 
8 min
Insights
Chatbot Analytics: 13 Metrics That Every Business Should Track
Nov 12, 2022
 ∙ 
7 min
Insights
How Conversational Experiences Create a Competitive Advantage for Insurers
Nov 10, 2022
 ∙ 
4 min
Insights
What Are Enterprise Chatbots And How Do They Work?
Nov 8, 2022
 ∙ 
5 min
Insights
Conversation Analytics: What It Is and Why It Matters
Nov 8, 2022
 ∙ 
6 min
Insights
Chatbots vs Conversational AI: A Complete Guide
Nov 8, 2022
 ∙ 
7 min
News
Dashbot Builds Out Rockstar Team with New Members from QBox, Rasa, Oracle and Astronomer
Oct 6, 2022
 ∙ 
3 min
News
Dashbot Builds Out Rockstar Team with New Members from QBox, Rasa, Oracle and Astronomer
Oct 6, 2022
 ∙ 
3 min
Insights
What is Textual Data and Why Does It Matter to Customer Support Teams?
Mar 14, 2023
 ∙ 
6 min
Insights
The Ultimate Guide To Unstructured Data Analytics
Mar 1, 2023
 ∙ 
10 min
Insights
What is dark data? A window into your conversations.
Feb 17, 2023
 ∙ 
5 min
Insights
What is a Conversational User Interface (CUI)?
Feb 5, 2023
 ∙ 
5 mins
Insights
What is an AI Trainer?
Feb 5, 2023
 ∙ 
5 min
Insights
What is a Conversational Agent?
Dec 2, 2022
 ∙ 
5 min
Insights
What does a Conversation Designer do?
Nov 28, 2022
 ∙ 
8 min
Insights
Chatbot Analytics: 13 Metrics That Every Business Should Track
Nov 12, 2022
 ∙ 
7 min
Insights
How Conversational Experiences Create a Competitive Advantage for Insurers
Nov 10, 2022
 ∙ 
4 min
Insights
What Are Enterprise Chatbots And How Do They Work?
Nov 8, 2022
 ∙ 
5 min
Insights
Conversation Analytics: What It Is and Why It Matters
Nov 8, 2022
 ∙ 
6 min
Insights
Chatbots vs Conversational AI: A Complete Guide
Nov 8, 2022
 ∙ 
7 min
Spotlights
Customer Service & Dark Data The Insurance Edition
Mar 7, 2023
 ∙ 
5 min
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