Harness the power of your own conversational data to take a data-driven approach to monitor, launch, and optimize your bot program
Time reduction to launch a new bot use case (shortened to 2 weeks!)
Increased engagement with self-service experiences in 1 year
Increase FTE efficiency for data scientists & NLP managers
Saved annually in Conversational AI program management costs
Unify your organization through a centralized data hub with real-time updates and reports to track chatbot performance, blend data sources, monitor success KPIs, and set alerts of underperforming KPIs.
The only tool purpose-built for visualizing and understanding the full user journey from conversations. Quickly assess the most common flows, points of frustration, anamolies and more with the ability to drill down to the transcript-level.
Automatically extract topics, intents, training phrases, entities and more from your own historical data to launch new bot initiatives in a fraction of the time through a data-driven approach.
Using advanced data science techniques & purpose-built visualizations, easily & continuously improve your bot's NLP model with data-driven recommendations and performance monitoring.
Conversations are the lifeblood of your business. Get customer insights and signals with a window into your dark data.
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