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CHATBOT PROGRAMS

Boost chatbot performance
through data

Harness the power of your own conversational data to take a data-driven approach to monitor, launch, and optimize your bot program

Performance Management

Data-First Deployment

Model Optimization

TRUSTED BY INNOVATORS AT

Dashbot delivers concrete ROI

80%

Time reduction to launch a new bot use case (shortened to 2 weeks!)

15x

Increased engagement with self-service experiences in 1 year

3x

Increase FTE efficiency for data scientists & NLP managers

$3.6m

Saved annually in Conversational AI program management costs

THE CONVERSATIONAL A.I. FLYWHEEL

Dashbot supports you through all stages of your Continuous A.I. Improvement journey

Deploying Conversational A.I. in your organization is not a checklist. It is a flywheel that leverages data, insights, automation, reporting, and optimization in a never-ending improvement journey.

PERFORMANCE MANAGEMENT

Increase reporting efficiency & impact

Unify your organization through a centralized data hub with real-time updates and reports to track chatbot performance, blend data sources, monitor success KPIs, and set alerts of underperforming KPIs.

CONVERSATIONAL USER JOURNEYS

Understand your full customer journey

The only tool purpose-built for visualizing and understanding the full user journey from conversations. Quickly assess the most common flows, points of frustration, anamolies and more with the ability to drill down to the transcript-level.

DATA-FIRST DEPLOYMENT

Generate intents & training data

Automatically extract topics, intents, training phrases, entities and more from your own historical data to launch new bot initiatives in a fraction of the time through a data-driven approach.

NO-CODE BOT OPTIMIZATION

Supercharge your NLP Optimization

Using advanced data science techniques & purpose-built visualizations, easily & continuously improve your bot's NLP model with data-driven recommendations and performance monitoring.

Get started with Dashbot

Conversations are the lifeblood of your business. Get customer insights and signals with a window into your dark data.

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