Dashbot can integrate with any platform of your choice to help analyze your conversations. Whether through a one-click integration or through our Dashbot API, importing your data into Dashbot's platform is simple & easy.
Extract new insights such as trending topics, drivers of dissatisfaction, areas of potential automation and more from your live chat conversations.
Get insights on your chatbot interactions, points of drop-off, user journey analysis, and areas for continuous optimization.
Tap into the data in your business-critical CRM platforms to extract important insights on what your customers are truly saying.
Instantly extract trending topics and trends over time through your social channels to gain a pulse on how your customers are talking about your brand online.
Leverage A.I. to instantly gain new insights from open-ended surveys and increase your VoC coverage by supplementing surveys with other data sources.
Extract insights from your contact center emails, voice calls, and other conversations to optimize agent performance and improve your customer experience.
Easily integrate web events data to layer on top of conversational interactions and better understand full user journeys and customer behaviors.