Once upon a time, there was a world before bots.
Today, they have changed how customers shop, work, and solve problems. Build a bot, deploy a bot. Now what? Enter, Dashbot’s Blueprint solution.
Conversational data is extremely complex, and we got you! Dashbotters have discovered how to automate extremely complex and unstructured data processing for you. Building with a data-first (vs. data-end) strategy sets your foundation for long-term growth to continuously improve your bot projects and conversational initiatives.
Once you connect your conversational data to Dashbot’s platform, Blueprint organizes your data from different sources, transforming the complex data sets into an automatically structured view of your conversational data.
Visualize everything from your bot traffic data and NLP data model to social media comments, product reviews, and service contact center transcripts. All of your data in 1 place.
Automate your data organization to transform your data sets from unstructured to structured data with Dashbot’s ML.
Explore the depths of your highly personalized and contextualized data with your data experts to discover business use cases and export training data for your bots.
Topics, Intents, & Entities- instantly categorized via Dashbot’s ML from massive amounts of different data sources. Increase team productivity by automating manual processing from months to seconds so you can do your thing!
Big picture view into the most common topics coming straight from the source- your customer. All of the topics at your fingertips to view on a similarity map, and drill into details of phrases, message count, and sentiment to truly own and manage your data.
Eliminate thousands of manual hours spent combing through customer interactions for the nuggets of insights.
Dashbot leverages the latest AI to extract actionable insights from your mountains of customer interaction data instantly, at scale.
Conversations are the lifeblood of your business. Get customer insights and signals with a window into your dark data.
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