Conversational Data Cloud™

Turn unstructured, noisy, interrelated and often tangled conversational data Into immediate action.

Transcript Transformer

Gone are the days of manually searching through user transcripts. Conversational Data Cloud™ digests and translates all transcripts into an accessible format. Conversational designers and product managers have the ability to search and categorize thousands of daily transcripts.

DashbotML

Conversational Data Cloud™ surfaces patterns with our topic modeling and semantic clustering algorithms. These state of the art language models are hypertuned from over 10 billion conversations. Topic modeling visualizes user flow and conversation loops. Semantic clustering identifies new use cases and unhandled topics. Conversational product managers can prioritize their chatbot / IVR roadmap and determine how to improve containment performance.

Automated Training Data

Conversational Data Cloud™ is able to automatically generate intents, topics and labels for new use cases, without having to manually create training data sets. Data scientists, NLP / ML engineers and AI trainers can accelerate their time to develop new use cases and optimize NLP models.

See the real conversation.